Barista

barista responsibility

A barista is responsible for creating and serving high-quality coffee and specialty beverages, while ensuring an exceptional customer experience in cafes or restaurants[1][5][6].

### Key Responsibilities

- Greet and engage customers, providing menus and answering product questions[1][3][5][6].

- Receive, process, and prepare customer orders for drinks and, in some cases, light food like sandwiches or pastries[3][4][5].

- Operate and maintain coffee-making equipment, including espresso machines, grinders, and brewing tools[1][6].

- Customize drinks according to specific customer preferences, such as coffee blend or milk options[1][5].

- Maintain cleanliness and organization of the coffee station and seating area, following health and safety standards[1][5][6].

- Restock supplies, check inventory, and report shortages to management[6][5].

- Process payments through cash or POS systems[1][3][6].

- Upsell special menu items, educate customers about new beverages, and occasionally assist with merchandising[1][6].

### Essential Skills

- Strong customer service and communication abilities[3][5][6].

- Knowledge of brewing techniques, beverage presentation, and equipment care[6].

- Ability to work efficiently, especially during peak business periods[6].

- Basic math skills for payments and inventory[1].

- Teamwork, flexibility with shifts, and adherence to hygiene protocols.