BPO Telecaller
Know n Share
BPO Telecaller
Know n Share
Marathahalli, Bengaluru/Bangalore
₹22,000 - ₹40,000 monthly*
Fixed
₹22000 - ₹30000
Average Incentives*
₹10,000
Earning Potential
₹40,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
78 applicants
Benefits include: PF, Health Insurance, ESI (ESIC)
Job Description
We are looking for a Customer Relationship Associate to join our team at Bpo. The role offers ₹18,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
- Manage incoming and outgoing calls in a professional manner.
- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups.
- Offer timely and relevant solutions to resolve customer issues.
- Collaborate with team members to escalate and address more complex concerns.
- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Job role
Work location
Marathahalli, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Blended process, Domestic BPO, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Know n Share
Address
Marathahalli, Bengaluru, Karnataka, India
Job posted by Know n Share
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