Bpo Trainer

Altruist Technologies Pvt Ltd

Muneshwara Nagar, Bengaluru/Bangalore

₹30,000 - ₹45,000 monthly

Fixed

30000 - ₹45000

Earning Potential

45,000

Work from Office

Full Time

Min. 2 years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

45 applicants

Benefits include: PF, Laptop

Job Description

Responsibilities
  • Develop digital and print educational material (e.g. videos and manuals)
  • Organize classroom-style seminars about product features and sales techniques
  • Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management)
  • Identify individual and team skills gaps
  • Schedule regular training sessions (e.g. monthly or quarterly)
  • Ensure new hires take on basic sales training courses, including communication and troubleshooting skills
  • Liaise with managers and encourage on-the-job coaching (e.g. how to handle difficult client cases)
  • Coordinate mentorship programs for new customer service representatives
  • Assess the impact of each educational course on staff performance and client satisfaction
  • Maintain updated records of training curricula and material


Hindi+English

Good Knowledge In KPI ,KRA, Attrition Shrinkage

Salary will be 4-6 LPA

Job role

Work location

Kudlu Gate, Bengaluru, Karnataka, India

Department

Teaching & Training

Role / Category

Corporate Training

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

Education

Graduate

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Hindi

Age limit

18 - 35 years

Gender

Any gender

About company

Name

Altruist Technologies Pvt Ltd

Address

Kudlu Gate, Bengaluru, Karnataka, India

Job posted by Altruist Technologies Pvt Ltd

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