Bpo Trainer

Altruist Technologies Pvt Ltd

Muneshwara Nagar, Bengaluru/Bangalore

₹30,000 - ₹45,000 monthly

Fixed

30000 - ₹45000

Earning Potential

45,000

Work from Office

Full Time

Min. 2 years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

HR responded to 100% candidates in last 1 days

45 applicants

Benefits include: PF, Laptop

Job Description

Responsibilities
  • Develop digital and print educational material (e.g. videos and manuals)
  • Organize classroom-style seminars about product features and sales techniques
  • Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management)
  • Identify individual and team skills gaps
  • Schedule regular training sessions (e.g. monthly or quarterly)
  • Ensure new hires take on basic sales training courses, including communication and troubleshooting skills
  • Liaise with managers and encourage on-the-job coaching (e.g. how to handle difficult client cases)
  • Coordinate mentorship programs for new customer service representatives
  • Assess the impact of each educational course on staff performance and client satisfaction
  • Maintain updated records of training curricula and material


Hindi+English

Good Knowledge In KPI ,KRA, Attrition Shrinkage

Salary will be 4-6 LPA

Job role

Work location

Kudlu Gate, Bengaluru, Karnataka, India

Department

Teaching & Training

Role / Category

Corporate Training

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

Education

Graduate

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Hindi

Age limit

18 - 35 years

Gender

Any gender

Interview details

Interview mode

In person

Interview address

Kudlu Gate, Bengaluru, Karnataka, India

About company

Name

Altruist Technologies Pvt Ltd

Address

Kudlu Gate, Bengaluru, Karnataka, India

Job posted by Altruist Technologies Pvt Ltd

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