Bpo Trainer
Altruist Technologies Pvt Ltd
Bpo Trainer
Altruist Technologies Pvt Ltd
Muneshwara Nagar, Bengaluru/Bangalore
₹30,000 - ₹45,000 monthly
Fixed
₹30000 - ₹45000
Earning Potential
₹45,000
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
45 applicants
Benefits include: PF, Laptop
Job Description
- Develop digital and print educational material (e.g. videos and manuals)
- Organize classroom-style seminars about product features and sales techniques
- Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management)
- Identify individual and team skills gaps
- Schedule regular training sessions (e.g. monthly or quarterly)
- Ensure new hires take on basic sales training courses, including communication and troubleshooting skills
- Liaise with managers and encourage on-the-job coaching (e.g. how to handle difficult client cases)
- Coordinate mentorship programs for new customer service representatives
- Assess the impact of each educational course on staff performance and client satisfaction
- Maintain updated records of training curricula and material
Hindi+English
Good Knowledge In KPI ,KRA, Attrition Shrinkage
Salary will be 4-6 LPA
Job role
Work location
Kudlu Gate, Bengaluru, Karnataka, India
Department
Teaching & Training
Role / Category
Corporate Training
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Hindi
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Altruist Technologies Pvt Ltd
Address
Kudlu Gate, Bengaluru, Karnataka, India
Job posted by Altruist Technologies Pvt Ltd
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