Brand/E-commerce Associate

Job Title: E-commerce / Brand Associate

Location: Bengaluru

Reporting to: Assistant Brand Manager / Brand Manager

Role Overview

We are looking for an E-commerce / Brand Associate to support day-to-day execution across online marketplaces. This role is ideal for someone early in their career who wants hands-on exposure to how consumer brands operate, scale, and maintain hygiene on e-commerce platforms.

The role focuses on execution, coordination, and reporting, with strong learning exposure across marketplaces, marketing operations, and brand hygiene but with exposure to ownership of P&L or strategy decisions.

Key Responsibilities

1. Marketplace Execution

• Support operations across platforms such as Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, BigBasket
• Assist with listing uploads, content updates, image coordination, and compliance checks
• Monitor availability, pricing, OOS issues, and basic inventory flags

2. Campaign & Promotion Support

• Assist in setting up deals, promotions, and visibility programs as per approved plans
• Coordinate with internal teams and platform POCs for timely execution
• Track campaign timelines and highlight delays or mismatches

3. Data & Reporting

• Prepare daily, weekly, and monthly MIS
• Track sales, basic marketing spends, ratings, reviews, and IDQ metrics
• Maintain trackers and dashboards with high accuracy

4. Coordination & Follow-ups

• Work closely with supply chain, finance, design, content, and platform teams
• Follow up on action items and ensure closures
• Maintain structured documentation and updates

5. Platform Hygiene & Monitoring

• Ensure brand hygiene across marketplaces:
• Correct listings and content
• Pricing consistency
• Ratings & reviews tracking
• Escalate issues early with proper context

What We’re Looking For

Must-have:

• 0–3 years of experience in e-commerce, D2C, operations, or digital roles
• Strong working knowledge of Excel / Google Sheets
• High attention to detail and execution discipline
• Good written and verbal communication

Good to have:

• Exposure to Bi Tools or seller dashboards
• Basic understanding of online promotions or ads
• Internship or project experience in consumer brands

Traits That Matter

• Process-oriented and organised
• Reliable with timelines and follow-ups
• Curious and eager to learn
• Comfortable working with data and tools

Growth Path

This role offers a clear learning trajectory into:

• Assistant Brand Manager
• Marketplace / Category Specialist
• Brand Manager (over time, based on performance)