Bus Captain

Job Responsibilities:

Owning the responsibility of boarding the passengers to our buses.

Reaching allotted bus boarding point on time and assist passengers reaching their respective seats.

Ensuring facilities on the bus are as promised to our customers hence maintaining a daily checklist.

Calling passengers if they don't reach on time and guiding them to the boarding point.

Responsible for spot bookings and keeping daily accounts of the same.

Travelling with the bus and coming back next day (8 to 14 hours travel time).

Assisting passengers with respect to their needs and promised amenities during the journey.

Having Communication with Customers on journey or after journey to get ratings & reviews.

Job Requirements/Skills:

Hospitality and customer service experience would a big plus.

Will have to travel with bus and reach boarding point daily.

Professional behavior while dealing with passengers and welcoming, polite language.

Good communication skills. Good fluency in English is required.