Bus Fleet Operations Manager

Role: As an Operations Manager, you will oversee daily operations of our bus fleet at our Bangalore hub - Majestic, Whitefield and Hebbal. You will focus on improving vehicle service quality by managing the team of drivers and crew, ensuring vehicle cleanliness, punctuality, and maintaining operational standards.

Key Responsibilities:

• Manage day-to-day operations of bus services.
• Manage the entire crew of drivers, cleaners and bus captains.
• Implement and optimize operational processes and strategies.
• Supervise and support the operations team, including drivers and maintenance staff.
• Ensure compliance with safety and regulatory standards.
• Coordinate with Maintenance team to ensure vehicle quality.
• Address customer complaints and ensure high service quality.
• Provide Round the clock support