Business Development Executive (BDE)

Job Description – Business Development Executive (BDE)

Handle incoming leads generated from online platforms such as Meta Ads, Google Ads, website enquiries, and referrals

Make outbound and inbound client calls in a professional and customer-friendly manner

Understand client requirements related to residential construction, commercial construction, interiors, turnkey projects, renovation, and 3D planning & design

Gather complete business requirements including client details, project location, plot size, service type, budget range, and project timeline

Clearly explain company services, workflow, and next steps to prospective clients

Accurately record call details and client requirements in Excel / Google Sheets

Maintain proper call notes and lead status updates after every interaction

Update the Manager immediately after each meaningful client conversation

Prepare and submit daily End-of-Day (EOD) reports with call summary and lead status

Schedule meetings, site visits, and follow-up calls based on client interest

Perform systematic follow-ups to nurture warm and pending leads

Coordinate closely with the marketing team and management for lead quality feedback

Ensure professional communication, client satisfaction, and trust-building at all times

Maintain data accuracy, confidentiality, and reporting discipline

Work towards improving lead-to-meeting and lead-to-conversion ratios through effective communication and follow-up