Business Transformation Assoc Manager

Skill required: NA - Business Transformation
Designation: Business Transformation Assoc Manager
Qualifications:BE/BCom/Any Graduation
Years of Experience:10 to 14 years
Language - Ability:English - Expert
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • In this role you are required to do analysis and solving of moderately complex problems. • Identify process risks & conduct regular forecast vs incoming vs completion analysis. • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Daily staffing planning and management of SLA’s & KPI’s • Ensure weekly basis highs and lows are highlighted and zero surprise framework implemented. • Drive process improvements and ideation and probable automation opportunity • Manage quality, controls, risk & compliance aspect for the deal • Plan & coordinate requirements of scheduling, training, recruitment, Capacity & Seat Utilization etc • Deliver Transitions smoothly • Ensure data management governance is followed • Review of MI, analysis, and improvement plans • Six Sigma Black Belt Certified from renowned organizations/certification body (ASQ, Benchmark Six Sigma, ISI, KPMG etc.) which includes experience in identifying & leading Kaizen or Lean (Mandatory) • 12-18 years of Business Transformation/Excellence experience in Life & Annuities – Client Services/ Group Retirements/Individual Retirements serving clients across shared services/Third Party BPO service providers (Mandatory) • Hands-on experience in identification of RPA, Analytics & AIML opportunities and project execution (Mandatory) • Exposure to ISO , CMMi Level 5 CVC and other Quality Standards (Mandatory) • Understanding of E2E Life Insurance cycle & Retirements (Benefit Administration - Direct Benefits and Contributions) In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.
What are we looking for? •Business Transformation •Data Visualization •Process Innovation •Problem Solving •Risk Management
Certifications: Six Sigma-Black Belt - Six Sigma; LOMA - ALMI - LOMA
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures • The person requires understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor or team leads • Generally interacts with peers and/or management levels at a client and/or within Accenture • The person should require minimal guidance when determining methods and procedures on new assignments • Decisions often impact the team in which they reside and occasionally impact other teams • Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts