Call Center Executive - Day Shift

Falcon Telesourcing Pvt Ltd

Wilson Garden, Bengaluru/Bangalore

₹14,000 - ₹18,000 monthly

Fixed

₹14000 - ₹18000

Earning Potential

₹18,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

101 applicants

Benefits include: PF, ESI (ESIC)

Job Description

Attend to Outbound/Inbound Calls to Banking/, Automobile, Real Estate Sector customers (NON SALES) - Customer Service

· Continuous engagement with the mapped customers portfolio as per the contact policy, with accurate & complete capture of interaction details basis of portfolio and engagement.

· Would be responsible to guide the prospective customer.

· Call handling as per defined standards and accurate resolution for customer queries.

· Resolve and record customer concerns

Job role

Work location

No.180/1, 2nd Cross, Wilson Garden, Bangalore - 560027, Near Double Road Lalbagh Gate (Opp HMG Stones). Wilson Garden, Bengaluru/Bangalore

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

bpo, Customer support, Telephonic support, Domestic BPO, Call centre support, Customer care, Customer queries, Customer Query Resolution, Voice Process