Voice Process Executive

KAP Call Center Pvt Ltd

Jaya Nagar, Bengaluru/Bangalore

₹15,000 - ₹21,000 monthly*

Fixed

15000 - ₹20000

Average Incentives*

1,000

Earning Potential

21,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

56 applicants

Job Description

Responsibilities:


Agent calls the provided number and will reach out to the mentioned contact person.


The agent shall follow the script and talk about the intent of the call and benefits of product/services. 


If the customer connects us to the concern person, the agent again explains the product/service to the concerned person.


Once the customer expresses interest to Product/service, the Agent first tries to guide through the registration/sales process over the call. If the customer asks for an email, then an email is sent to the Email ID Confirmed by the customer. The Agent will follow up with the customers to ensure that the registration/sign up/product purchase is completed.


The Agent will maintain the list of responses and follow up dates in the provided template and share to the client time-to-time.


For RnR customers (Ringing and not responding), a maximum attempt of 3 times shall be made 


Qualifications and Skills:


Proven experience in telecalling or a related field.


Excellent communication skills with a persuasive and engaging approach.


Strong organizational skills to maintain accurate client records and databases.


Ability to work in a target-driven environment.


Proficient in using communication tools such as emails, WhatsApp, and other relevant platforms.


Benefits:


Competitive salary and performance-based incentives.


Opportunities for career growth and development.


Incentives on qualified leads.


Positive and collaborative work environment.

If you are enthusiastic, results-oriented, and possess the necessary skills, we invite you to join our dynamic team as a Telecalling Executive. Apply now and be a key player in our success story

Job role

Work location

9th Block Jayanagara, Jayanagar, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Past role/category experience

Customer Support - Operations, Customer Support - BPO / Voice / Blended

Skills

bpo, Customer support, Outbound calling, Telephonic support, Blended process, Domestic BPO, Outbound calls, Voice Process

English level

Basic English

Age limit

18 - 30 years

Gender

Any gender

About company

Name

KAP Call Center Pvt Ltd

Address

9th Block Jayanagara, Jayanagar, Bengaluru, Karnataka, India

Job posted by KAP Call Center Pvt Ltd

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