Client Relationship Executive
Star Media Network Private Limited
Client Relationship Executive
Star Media Network Private Limited
Ejipura, Bengaluru/Bangalore
₹18,000 - ₹28,000 monthly*
Fixed
₹18000 - ₹24000
Average Incentives*
₹4,000
Earning Potential
₹28,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
49 applicants
Benefits include: Mobile Allowance, Internet Allowance, Laptop
Job Description
Key Responsibilities:
- Make outbound calls to prospective customers and introduce company products/services.
- Handle inbound inquiries and provide accurate information to customers.
- Maintain customer database and update call records on CRM/software.
- Understand customer needs and provide suitable guidance or solutions.
- Follow-up with leads to ensure successful conversions.
- Achieve daily/weekly/monthly call targets and conversion goals.
- Maintain a professional and positive attitude during customer interactions.
- Share customer feedback with the team to improve service quality.
Required Skills:
- Good communication skills (Hindi/English or regional languages).
- Basic computer knowledge (MS Office, CRM, data entry).
- Ability to handle customer queries politely and confidently.
- Good listening skills and convincing ability.
- Self-motivated and target-oriented.
- Ability to work in a fast-paced environment.
- Qualifications:Minimum 12th pass; Graduation preferred.
- Prior telecalling or customer service experience is an advantage.
Job role
Work location
STAR MEDIA NETWORK PVT. LTD., 80 Feet Road, nearby HDFC Bank, Ashwini Layout, Koramangala, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
English level
Basic English
Gender
Any gender
About company
Name
Star Media Network Private Limited
Address
STAR MEDIA NETWORK PVT. LTD., 80 Feet Road, nearby HDFC Bank, Ashwini Layout, Koramangala, Bengaluru, Karnataka, India
Job posted by Star Media Network Private Limited
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