Client Service Executive

Hello Mentor Private Limited

JP Nagar, Bengaluru/Bangalore

₹20,000 - ₹25,000 monthly

Fixed

20000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

17 applicants

Benefits include: PF, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI (ESIC)

Job Description

Role Description : Responsibilities:

  • Manage Large Amounts of incoming phone calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers


Qualification:

  • Any graduate degree
  • Regional Languages (Kannada, Tamil, Telugu, Hindi) mandatory
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer Orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively


Perks and Benefits:

  • Paid annual leaves
  • Long vacation during new year
  • PF, Health Insurance, Team Lunches
  • Great job satisfaction
  • Immense learning & personal development


Additional Details:

  • Job title: Customer Support Executive
  • CTC: Upto 3LPA
  • Location: JP Nagar, Bangalore
  • Job type: Full time (On site)
  • Working days: 6 days
  • Experience: 1-2years
  • Notice Period: Immediate

Job role

Work location

Hello Mentor Corporate Office, Outer Ring Road, 1st Phase, J. P. Nagar, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - Service Delivery

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Graduate

Skills

Client handling, Blended process, Domestic BPO, Client coordination, Client interaction, Communication

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Kannada

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Hello Mentor Private Limited

Address

Hello Mentor Corporate Office, Outer Ring Road, 1st Phase, J. P. Nagar, Bengaluru, Karnataka, India

Job posted by Hello Mentor Private Limited

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