Cluster Team Lead

📍 Bengaluru | 🕒 Full-time

👤 Reporting to: Sales Head

🔥 About the Role

We’re looking for a hands-on Cluster Team Lead – Inside Sales to manage a small pod of inside sales executives and drive daily execution, discipline, and revenue 📈.

This role is ideal for a Senior Inside Sales Executive / Team Lead who enjoys being on the floor, coaching reps, tracking numbers, and closing deals—not just reporting 🎧📊🤝.

🎯 What You’ll Own

👥 Manage a cluster of 6–10 Inside Sales Executives

💰 Own monthly revenue targets for your cluster

🗓️ Run daily stand-ups, pipeline reviews, and follow-ups

📞 Track calls, conversions, closures, and rep productivity

🎧 Coach reps through call reviews, objection handling, and closing

🧹 Ensure 100% CRM hygiene (calls, follow-ups, notes, pipeline stages)

🚨 Handle first-level customer escalations and stuck deals

🚀 Support onboarding and ramp-up of new sales reps

🧠 What We’re Looking For

📌 Experience

⏳ 3–6 years in inside sales / telesales

⭐ 1–2 years as a Senior Sales Exec / Team Lead

🏢 Experience selling to SMEs / B2B customers preferred

🛠️ Skills

🎯 Strong closing and follow-up discipline

⏱️ Comfortable with daily targets and pressure

👊 Hands-on, floor-driven leadership style

💻 Working knowledge of CRM tools (Zoho, HubSpot, LeadSquared, Salesforce, etc.)

📑 Basic Excel / Google Sheets for daily MIS

📊 How You’ll Be Measured

📈 Cluster revenue vs target

🔄 Conversion rates (Lead → Interaction → Closure)

⚡ Rep productivity & follow-up discipline

🧾 CRM hygiene & forecast accuracy

🌱 Rep ramp-up and retention

🌟 Why Join Us

🎯 Clear ownership and accountability

👥 Direct exposure to the Sales Head

🚀 Fast-growing inside sales engine

📈 Strong career path to Sales Manager / Cluster Head roles

🏆 Performance-driven culture (numbers > narratives)