Commis (Commi 1 / 2 / 3)

Designation: Commi  

As a Café Food Handler, you will be responsible for food preparation, counter support, hygiene, and stock handling in a café setup with no separate service staff. Your duties include, but are not limited to, the following:

1. Food Preparation & Handling

- Prepare food items strictly as per approved recipes, SOPs, and portion sizes.

- Handle food preparation, assembly, and finishing independently.

- Follow FIFO (First In, First Out) method for all raw materials and prepared items.

- Ensure correct portioning for dine-in, takeaway, and delivery orders.

- Minimise food wastage and immediately report unavoidable wastage.

2. Counter & Order Handling

- Assemble and hand over food orders at the counter accurately.

- Ensure food is served fresh and at appropriate temperatures.

- Verify order details before handing over to customers.

- Inform the supervisor/barista in case of item unavailability or delays.

- Manage food counter operations smoothly during peak hours.

3. Food Safety & Hygiene

- Maintain high standards of personal hygiene at all times.

- Wear clean uniform, apron, hair cover, and gloves as required.

- Wash and sanitise hands between tasks and after handling raw materials.

- Prevent cross-contamination, including allergen control.

- Follow all food safety regulations as per FSSAI standards.

4. Cleaning & Sanitation

- Clean and sanitise workstations, counters, and equipment regularly.

- Wash utensils, trays, and containers after use.

- Maintain cleanliness of floors, sinks, drains, and storage areas.

- Dispose waste properly and keep the work area organised.

5. Stock Handling & Inventory Support

- Assist in receiving, checking, and storing raw materials.

- Monitor stock levels and report shortages, spoilage, or expiry.

- Label all prepared food with date, time, and batch details.

- Maintain proper storage practices as per SOP.

6. Quality Control

- Check food quality, taste, appearance, and temperature before service.

- Ensure food presentation and packaging meet café standards.

- Do not serve expired, damaged, or unsafe food under any circumstances.

- Report quality or equipment issues immediately.

7. Compliance & Discipline

- Follow all café SOPs, checklists, and instructions issued by management.

- Maintain daily production, cleaning, and wastage records if assigned.

- Be punctual and adhere to assigned shift timings.

- Inform management immediately if unwell or unable to perform duties.

8. Restrictions

- Complimentary food is strictly prohibited without prior approval.

- All food served must be billed or properly recorded in the system.

- Negligence in hygiene, safety, or SOP compliance may result in disciplinary action.

This role requires responsibility, cleanliness, attention to detail, and the ability to manage food and counter operations independently.