• Credit Control Department Manager:Role: Oversee and manage the company's credit control policies and procedures, ensuring effective management of credit risk and cash flow.
• Responsibilities:Set credit limits and terms for customers.
• Monitor outstanding payments and follow up with clients to ensure timely collection.
• Analyze credit reports and assess customer creditworthiness.
• Coordinate with the finance and sales teams to resolve payment issues.
• Implement strategies to reduce bad debts and improve cash flow.
• Prepare reports on aging debtors, credit risk, and cash flow forecasts for management.
• Credit Control Assistant:Role: Support the Credit Control Manager by handling day-to-day tasks related to credit management and debt collection.
• Responsibilities:Assist in reviewing and setting customer credit limits.
• Monitor and follow up on overdue payments via calls, emails, or letters.
• Maintain accurate records of payments and outstanding debts.
• Assist in preparing reports and updating the credit control database.
• Resolve routine customer queries related to invoices and payments.
• Help with the preparation of financial reports on debtor status.

Both roles are crucial for maintaining financial stability and managing the cash flow in logistics companies.