CRM Executive

GetFlowersDaily

Banasawadi, Bengaluru/Bangalore

₹18,000 - ₹26,000 monthly*

Fixed

18000 - ₹24000

Average Incentives*

2,000

Earning Potential

26,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

165 applicants

Benefits include: Overtime Pay, Mobile Allowance, Flexible Working Hours

Job Description

  • Ensuring that all the Queries, both Online and offline are attended and responded to within the first 10 mins of occurrence.
  • Taking orders from customers and passing them on to the backend team and ensuring that It has been fulfilled.
  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives reporting to you 
  • Possess excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.
  • Working knowledge on any of the CRM tool
  • Well aware of Excel and website browsing

Job role

Work location

GetFlowersDaily.com, Anjaneya Temple Street, opp. Preethi Clinic, Lakshmamma Layout, Dodda Banaswadi, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Customer Support - BPO / Voice / Blended, Customer Support - Non Voice, Customer Support - Operations, Customer Support - Service Delivery

English level

Good (Intermediate / Advanced) English

Gender

Any gender

Interview details

Interview mode

In person

Interview address

GetFlowersDaily.com, Anjaneya Temple Street, opp. Preethi Clinic, Lakshmamma Layout, Dodda Banaswadi, Bengaluru, Karnataka, India

About company

Name

GetFlowersDaily

Address

GetFlowersDaily.com, Anjaneya Temple Street, opp. Preethi Clinic, Lakshmamma Layout, Dodda Banaswadi, Bengaluru, Karnataka, India

Job posted by GetFlowersDaily

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