Customer Care Associate

Job Opening: Customer Service Representative -HSR LAYOUT

�� Salary Structure:

₹18,000 per month – Freshers

₹20,000 per month – Experienced Candidates

�� Process Type: Voice (Inbound / Outbound Customer Support)

�� Languages Required: Hindi & English + Any ONE Regional Language (Kannada / Tamil / Telugu)

 �� About the Role

We are hiring dynamic and customer-focused individuals for the Traya Voice Process. The role involves handling customer interactions, resolving queries, and delivering high-quality service experience in a structured and performance-driven environment.

This is an excellent opportunity for candidates looking to build their career in customer service within a growing and stable organization.

�� Key Responsibilities

Handle outbound customer calls professionally, Provide accurate information and effective resolutions, Maintain proper call documentation and CRM updates, Adhere to quality, compliance, and process guidelines, Ensure customer satisfaction and positive experience Meet daily productivity and quality KPIs

 �� Eligibility Criteria

➵ Graduate Freshers are eligible

OR Non-Graduates with minimum 1 year of customer service experience Fluent verbal communication in Hindi & English

Mandatory proficiency in any ONE regional language (Kannada / Tamil / Telugu) Basic computer knowledge and typing skills

Willingness to work from office (HSR Layout location)

�� Desired Skills

Strong communication and interpersonal skills, Ability to handle customer objections confidently, Active listening and problem-solving ability, Adaptability in a fast-paced voice process environment

Job Opening: Customer Service Representative – Lemonn Process - Marthahalli

Salary: ₹20,000 per month

�� Work Mode: Work from Client Location

 �� About the RoleWe are looking for enthusiastic and customer-focused individuals to join the Lemonn Process as Customer Service Representatives. The role involves handling customer queries, providing timely resolutions, and ensuring a seamless customer experience, especially in the financial/stock market domain.

This is a great opportunity for candidates looking to build their career in customer service and financial services.

 �� Key ResponsibilitiesHandle inbound customer queries via calls and/or written channels Provide accurate information regarding products, services, and processes Resolve customer concerns within defined SLAs

Maintain proper documentation of customer interactions Ensure high customer satisfaction and quality standards Adhere to compliance and process guidelines at all times

 �� Eligibility Criteria➵ Graduate Freshers are eligible

OR Non-Graduates with minimum 1 year of customer service experience Fluent verbal communication in Hindi & English (Mandatory)

Good proficiency in written English

Basic computer knowledge and typing skills

 �� Preferred Skills (Good to Have)Prior experience or knowledge of the Indian Stock Market

Understanding of trading platforms, demat accounts, or financial services Strong problem-solving and active listening skills

Ability to handle customers professionally under pressure

 �� What We OfferOpportunity to work from premium client location (Prestige Tech Park) Stable fixed salary of ₹20,000 per month

Exposure to financial services and stock market domain Professional growth and learning environment