Customer Care Executive
Krss Pro-Fit Llp
Customer Care Executive
Krss Pro-Fit Llp
Sivanchetti Gardens, Bengaluru/Bangalore
₹15,000 - ₹19,000 monthly*
Fixed
₹15000 - ₹15000
Average Incentives*
₹4,000
Earning Potential
₹19,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Fast HR reply
2 applicants
Job Description
- Roles & ResponsibilitiesHandle customer inquiries via phone, chat, and email regarding products and services.
- Assist customers with product information, pricing, and order placement.
- Support the sales team in generating leads and following up with potential customers.
- Maintain customer records and update details in the CRM system.
- Resolve customer complaints or issues quickly and professionally.
- Coordinate with sales, logistics, and support teams to ensure smooth order processing.
- Provide customers with updates on order status, delivery, and offers.
- Identify opportunities for cross-selling and upselling products.
- Collect customer feedback and share insights with the sales team.
- Skills RequiredGood communication skills (English/Hindi/local language)
- Basic computer knowledge (Excel, CRM tools)
- Customer handling and problem-solving skills
- Ability to work with sales targets
- Experience0–2 years experience in customer service or sales support (Freshers can also apply).
- TIMINGS
- MORNING SHIFT 6AM-2PM
- GENERAL SHIFT 10AM-6PM
Job role
Work location
3, Gangadhar Chetty Rd, near Ulsoor, Rukmani Colony, Sivanchetti Gardens, Bengaluru, Karnataka 560042, India
Department
Sales & BD
Role / Category
Sales Support & Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Krss Pro-Fit Llp
Address
3, Gangadhar Chetty Rd, near Ulsoor, Rukmani Colony, Sivanchetti Gardens, Bengaluru, Karnataka 560042, India
Job posted by Krss Pro-Fit Llp
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