Customer Care Executive
Earlyjobs
Customer Care Executive
Earlyjobs
Ashok Nagar, Bengaluru/Bangalore
₹15,000 - ₹20,000 monthly
Fixed
₹15000 - ₹20000
Earning Potential
₹20,000
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 04 May 2025 - 18 May 2025 | Time: 10.00 am - 04.00 pm...See details
9 applicants
Benefits include: PF
Job Description
Handle Customer Queries: Respond to customer inquiries via phone, email, or chat, providing accurate information and resolving issues promptly.
Issue Resolution: Troubleshoot and resolve product or service-related concerns, escalating complex problems to higher support levels when necessary.
Maintain Records: Document all customer interactions, feedback, and resolutions in the CRM system for tracking and improvement.
Follow Up: Ensure timely follow-up on pending issues to guarantee customer satisfaction and retention.
Support Process Improvement: Provide insights and suggestions to enhance customer service processes and overall experience.
Job role
Work location
MG Road, Yellappa Chetty Layout, Ashok Nagar, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Customer Success, Customer Support - BPO / Voice / Blended
Skills
Domestic BPO, Communication, Voice Process
English level
Basic English
Regional language
Fluent in speaking Kannada, Tamil, Malayalam
Age limit
18 - 30 years
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
04 May 2025 - 18 May 2025
Time
10.00 am - 04.00 pm
About company
Name
Earlyjobs
Address
MG Road, Yellappa Chetty Layout, Ashok Nagar, Bengaluru, Karnataka, India
Job posted by Earlyjobs
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