Customer Care Executive

Earlyjobs

Ashok Nagar, Bengaluru/Bangalore

₹15,000 - ₹20,000 monthly

Fixed

15000 - ₹20000

Earning Potential

20,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Walk-in Details

Job highlights

Walk-in interview

Date: 04 May 2025 - 18 May 2025 | Time: 10.00 am - 04.00 pm...See details

9 applicants

Benefits include: PF

Job Description

Handle Customer Queries: Respond to customer inquiries via phone, email, or chat, providing accurate information and resolving issues promptly.

Issue Resolution: Troubleshoot and resolve product or service-related concerns, escalating complex problems to higher support levels when necessary.

Maintain Records: Document all customer interactions, feedback, and resolutions in the CRM system for tracking and improvement.

Follow Up: Ensure timely follow-up on pending issues to guarantee customer satisfaction and retention.

Support Process Improvement: Provide insights and suggestions to enhance customer service processes and overall experience.

Job role

Work location

MG Road, Yellappa Chetty Layout, Ashok Nagar, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Customer Success, Customer Support - BPO / Voice / Blended

Skills

Domestic BPO, Communication, Voice Process

English level

Basic English

Regional language

Fluent in speaking Kannada, Tamil, Malayalam

Age limit

18 - 30 years

Gender

Any gender

Walk-in interview details

Apply for the job and call HR to confirm your interview

Date

04 May 2025 - 18 May 2025

Time

10.00 am - 04.00 pm

About company

Name

Earlyjobs

Address

MG Road, Yellappa Chetty Layout, Ashok Nagar, Bengaluru, Karnataka, India

Job posted by Earlyjobs

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