Customer Care Executive

Job Title: Customer Care Executive

Job Summary

We are hiring Customer Care Executives to manage customer interactions, and ensure high-quality support and relationship management. This role is ideal for freshers and candidates with prior customer service experience.

Qualifications

12th Pass / Undergraduate / Graduate (as per process requirements)

Languages Required

Fluent English

Key Responsibilities

• Handle inbound and outbound calls professionally
• Manage customer queries, support, and issue resolution
• Lead generation, collections, and follow-ups
• Maintain strong client and customer relationships
• Ensure end-to-end process and compliance standards

Skills & Eligibility

• Excellent communication and interpersonal skills
• Customer-oriented mindset
• Self-motivated team player
• Willingness to work rotational shifts
• Immediate joiners preferred

Salary & Benefits

Freshers

Take Home: ₹12,777 - ₹17,500 (process dependent)

Experienced (6+ Months)

CTC: ₹23,000 – ₹25,000

Take Home: Up to ₹23,000

Additional Benefits

• Overtime: Up to ₹2,000
• Incentives: Up to ₹4,000

Shift Details

• Rotational shifts
• 6 days working, 1 day weekly off

A great opportunity for candidates seeking growth in customer service, communication, and client management roles.