Customer Care Executive

Spin Cycles

Kadugodi, Bengaluru/Bangalore

₹14,000 - ₹18,000 monthly

Fixed

14000 - ₹18000

Earning Potential

18,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Walk-in Details

Job highlights

Walk-in interview

Date: 22 Apr 2025 - 29 Apr 2025 | Time: 10.00 am - 04.00 pm...See details

13 applicants

Benefits include: Flexible Working Hours

Job Description

Company Name : Spin Cycles

Time - Shift wise job

Lunch time -1pm - 2pm

Quantification : 10+2/PUC/Any Degree

Week off - Wednesday

Salary range - 14000 - 18000

Role - Operation Executive / Customer Support.

Key responsibility.

● Excellent English/Hindi communication skills.

● Managing the day to day operations.

● Handling customer escalations through the phone.

● Handling the helpdesk tickets.

● Handling customer escalations by meeting up the customer only need basis.

● Ensure high levels of customer satisfaction through excellent service.

● Go the extra mile to drive sales.

● Remain knowledgeable on different service offered.

● Team up with shop managers and operation team to ensure excellent customer service provided.

● Build productive trust relationship with customers.

● Build productive trust relationship with shop managers and operation team.

● 100% compliance and ensuring timely pickup and delivery of orders by coordinating with various team.

● Responsible for 100% compliance on pick-up and delivery orders

● Responsible for public relationship through various medium like facebook, twitter, google ..etc.

Contact Person :

Jagadeesh - HR Manager - 9491900638

Job role

Work location

Kadugodi, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Past role/category experience

Customer Support - Service Delivery, Customer Support - International Voice Process, Customer Support - Operations, Customer Support - BPO / Voice / Blended

Skills

bpo, Chat support, International calling, Customer complaints, Blended process, Domestic BPO, Customer onboarding, Chat quality control, International clients, Voice modulation, Voice recognition, Customer Grievance Handling, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

Walk-in interview details

Apply for the job and call HR to confirm your interview

Date

22 Apr 2025 - 29 Apr 2025

Time

10.00 am - 04.00 pm

About company

Name

Spin Cycles

Address

Kadugodi, Bengaluru, Karnataka, India

Job posted by Spin Cycles

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