Customer Care Executive
Time Plus Q Technologies
Customer Care Executive
Time Plus Q Technologies
Koramangala, Bengaluru/Bangalore
₹8,000 - ₹10,000 monthly
Fixed
₹8000 - ₹10000
Earning Potential
₹10,000
Job Details
Interview Details
Job highlights
Urgently hiring
59 applicants
Job Description
Job Title: Customer Care Executive (Part-Time)
Brand: Cotton Candy Station
Location: Koramangala 4th Block, Bengaluru
Work Timings: 10:00 AM – 3:00 PM (Monday to Saturday)
Job Type: Part-Time (Ideal for college students)
About Us:
Cotton Candy Station is a vibrant online e-commerce store offering a delightful range of products. We are committed to providing an exceptional shopping experience, and we’re looking for a friendly and enthusiastic Customer Care Executive to join our team on a part-time basis.
Job Responsibilities:
- Provide prompt and professional customer support via phone and online chat to address inquiries, concerns, and order-related questions.
- Assist customers in placing orders manually if they face difficulties with the online ordering process.
- Accurately document and relay order details and special customer requests to the operations team for order fulfillment.
- Ensure a smooth and positive customer experience by resolving issues efficiently.
- Maintain clear and courteous communication with customers and internal teams.
Requirements:
- Excellent communication skills in English.
- Basic computer proficiency and familiarity with online chat systems.
- Customer-friendly attitude with a problem-solving mindset.
- Ability to multitask and work in a fast-paced environment.
- Prior customer service experience is a plus, but freshers/students are welcome to apply.
Why Join Us?
- Flexible part-time hours suitable for students.
- Hands-on experience in customer service and e-commerce operations.
- Friendly and supportive work environment.
- Opportunity to grow with a dynamic online retail brand.
If you enjoy helping customers and want to be part of a fun and growing e-commerce business, we’d love to hear from you!
Cotton Candy Station is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job role
Work location
595, 5th Cross Road, 4th Block, Koramangala, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Part Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Customer Support - BPO / Voice / Blended, Customer Support - Non Voice / Chat, Customer Support - International Voice Process, Customer Support - Non Voice, Customer Support - Service Delivery, Customer Success, Customer Support - Operations
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Time Plus Q Technologies
Address
595, 5th Cross Road, 4th Block, Koramangala, Bengaluru, Karnataka, India
Job posted by Time Plus Q Technologies
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