Customer Care Executive

Time Plus Q Technologies

Koramangala, Bengaluru/Bangalore

₹8,000 - ₹10,000 monthly

Fixed

8000 - ₹10000

Earning Potential

10,000

Work from Office

Part Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

59 applicants

Job Description

Job Title: Customer Care Executive (Part-Time)  

Brand: Cotton Candy Station  

Location: Koramangala 4th Block, Bengaluru  

Work Timings: 10:00 AM – 3:00 PM (Monday to Saturday)  

Job Type: Part-Time (Ideal for college students)  


About Us:

Cotton Candy Station is a vibrant online e-commerce store offering a delightful range of products. We are committed to providing an exceptional shopping experience, and we’re looking for a friendly and enthusiastic Customer Care Executive to join our team on a part-time basis.  


Job Responsibilities:

  • Provide prompt and professional customer support via phone and online chat to address inquiries, concerns, and order-related questions.  
  • Assist customers in placing orders manually if they face difficulties with the online ordering process.  
  • Accurately document and relay order details and special customer requests to the operations team for order fulfillment.  
  • Ensure a smooth and positive customer experience by resolving issues efficiently.  
  • Maintain clear and courteous communication with customers and internal teams.  


Requirements:  

  • Excellent communication skills in English.  
  • Basic computer proficiency and familiarity with online chat systems.  
  • Customer-friendly attitude with a problem-solving mindset.  
  • Ability to multitask and work in a fast-paced environment.  
  • Prior customer service experience is a plus, but freshers/students are welcome to apply.  


Why Join Us?

  • Flexible part-time hours suitable for students.  
  • Hands-on experience in customer service and e-commerce operations.  
  • Friendly and supportive work environment.  
  • Opportunity to grow with a dynamic online retail brand.  


If you enjoy helping customers and want to be part of a fun and growing e-commerce business, we’d love to hear from you!  


Cotton Candy Station is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job role

Work location

595, 5th Cross Road, 4th Block, Koramangala, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Part Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Customer Support - BPO / Voice / Blended, Customer Support - Non Voice / Chat, Customer Support - International Voice Process, Customer Support - Non Voice, Customer Support - Service Delivery, Customer Success, Customer Support - Operations

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Time Plus Q Technologies

Address

595, 5th Cross Road, 4th Block, Koramangala, Bengaluru, Karnataka, India

Job posted by Time Plus Q Technologies

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