Job Title: Customer Care Executive (Part-Time)  

Brand: Cotton Candy Station  

Location: Koramangala 4th Block, Bengaluru  

Work Timings: 10:00 AM – 3:00 PM (Monday to Saturday)  

Job Type: Part-Time (Ideal for college students)  

About Us:

Cotton Candy Station is a vibrant online e-commerce store offering a delightful range of products. We are committed to providing an exceptional shopping experience, and we’re looking for a friendly and enthusiastic Customer Care Executive to join our team on a part-time basis.  

Job Responsibilities:

• Provide prompt and professional customer support via phone and online chat to address inquiries, concerns, and order-related questions.  
• Assist customers in placing orders manually if they face difficulties with the online ordering process.  
• Accurately document and relay order details and special customer requests to the operations team for order fulfillment.  
• Ensure a smooth and positive customer experience by resolving issues efficiently.  
• Maintain clear and courteous communication with customers and internal teams.  

Requirements:  

• Excellent communication skills in English.  
• Basic computer proficiency and familiarity with online chat systems.  
• Customer-friendly attitude with a problem-solving mindset.  
• Ability to multitask and work in a fast-paced environment.  
• Prior customer service experience is a plus, but freshers/students are welcome to apply.  

Why Join Us?

• Flexible part-time hours suitable for students.  
• Hands-on experience in customer service and e-commerce operations.  
• Friendly and supportive work environment.  
• Opportunity to grow with a dynamic online retail brand.  

If you enjoy helping customers and want to be part of a fun and growing e-commerce business, we’d love to hear from you!  

Cotton Candy Station is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.