Customer Interaction: Make outbound calls and attend inbound inquiries to promote products/services, resolve queries, and provide information effectively and professionally.

Lead Generation: Identify and qualify potential leads through cold calling and maintain a database of customer information and feedback.

Sales Support: Assist the sales team by setting appointments, following up with prospects, and closing basic sales when required.

Record Keeping: Maintain accurate records of all calls, customer interactions, and transactions in CRM or specified tools.

Target Achievement: Meet daily/weekly calling targets and contribute to the overall business goals by achieving individual and team KPIs.