Customer Care Executive

Cogent E Services Pvt Ltd

Hudi, Bengaluru/Bangalore

₹18,000 - ₹25,000 monthly

Fixed

18000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

34 applicants

Benefits include: Overtime Pay, Annual Bonus, PF

Job Description

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.


**Qualifications:**

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.


**Responsibilities:**

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.


**Salary and Benefits:**

- Starting salary of INR 18,000 per month.

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.

Job role

Work location

PRESTIGE SHANTINIKETAN, Thigalarapalya, Krishnarajapuram, Bengaluru, Karnataka

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

bpo, Customer support, Chat support, Telephonic support, Blended process, Domestic BPO, Communication, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Hindi

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Cogent E Services Pvt Ltd

Address

PRESTIGE SHANTINIKETAN, Thigalarapalya, Krishnarajapuram, Bengaluru, Karnataka

Job posted by Cogent E Services Pvt Ltd

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