Customer Care Executive
Cogent E Services Pvt Ltd
Customer Care Executive
Cogent E Services Pvt Ltd
Hudi, Bengaluru/Bangalore
₹18,000 - ₹25,000 monthly
Fixed
₹18000 - ₹25000
Earning Potential
₹25,000
Job Details
Interview Details
Job highlights
Fast HR reply
34 applicants
Benefits include: Overtime Pay, Annual Bonus, PF
Job Description
We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.
**Qualifications:**
- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Excellent communication skills in English and Hindi
- Ability to handle customer queries and provide appropriate solutions.
- Prior experience in customer service or sales is preferred but not mandatory.
**Responsibilities:**
- Handle inbound/outbound calls professionally and provide information about products/services.
- Identify customer needs, clarify information, and close sales.
- Maintain a high level of customer satisfaction through effective problem-solving.
- Achieve sales targets and goals as set by the company.
**Salary and Benefits:**
- Starting salary of INR 18,000 per month.
- Performance-based incentives and bonuses.
- Comprehensive training and career development opportunities.
Job role
Work location
PRESTIGE SHANTINIKETAN, Thigalarapalya, Krishnarajapuram, Bengaluru, Karnataka
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
bpo, Customer support, Chat support, Telephonic support, Blended process, Domestic BPO, Communication, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Hindi
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Cogent E Services Pvt Ltd
Address
PRESTIGE SHANTINIKETAN, Thigalarapalya, Krishnarajapuram, Bengaluru, Karnataka
Job posted by Cogent E Services Pvt Ltd
FAQs about this job
Show all