Customer Care Executive

Customer Care Executive - Voice Process

We're looking for friendly and empathetic individuals to join our customer care team! 😊 As a Customer Care Executive, you'll be the voice of our company, handling customer queries and concerns via phone. Your goal is to provide top-notch service, resolve issues, and leave a lasting impression.

Responsibilities:

- Handle inbound customer calls with professionalism and a smile 😊

- Listen actively, empathize, and resolve customer issues efficiently

- Provide product/service information and address concerns

- Meet quality and productivity standards

- Collaborate with team members to ensure excellent customer experience

Requirements:

- Excellent communication and interpersonal skills

- Fluency in English (other languages a plus)

- Fresher and experienced both are welcome

- Basic computer skills and typing knowledge

- Ability to work in shifts (including nights and weekends)

What we offer:

- Competitive salary and incentives

- Training and growth opportunities

- Fun and supportive work environment 🎉

- Opportunities to make a real difference in customer lives

If you're a people person with a passion for service, we want to hear from you! 😊 Apply now and join our dynamic team!