Customer Care Executive

Job Title: Trainee – Customer Service Executive

Location: Bangalore

Stipend: ₹15,000/month + Medical Insurance (6 months)

Experience: 0–6 months (Freshers welcome)

Shift: Rotational

About Vahak:

Vahak is India’s largest online marketplace for road transportation. We are on a mission to revolutionize the logistics sector by bringing trust, transparency, and technology together. With our cutting-edge digital platform, transporters, truck owners, and shippers can seamlessly connect, book loads and trucks, and grow their businesses. At Vahak, we thrive on innovation, collaboration, and customer success—creating opportunities for millions across the logistics ecosystem.

Key Responsibilities:

• Handle customer queries and resolve issues through calls, chats, and emails.
• Provide accurate information about services, policies, and procedures.
• Maintain a positive, empathetic, and professional attitude while interacting with customers.
• Document customer interactions and escalate unresolved issues when required.
• Work in rotational shifts as part of a 24/7 support team.

Requirements:

• Freshers or candidates with up to 6 months of experience in customer service.
• Good communication skills in English, Hindi, and at least one South Indian language (Kannada / Tamil / Telugu).
• Strong problem-solving attitude and willingness to learn.
• Ability to work in a fast-paced and dynamic environment.

Benefits:

• Stipend of ₹15,000 per month.
• Medical insurance coverage for 6 months.
• Opportunity to build a career in customer success with India’s fastest-growing logistics tech platform.

How to ApplyInterested candidates can send their CV to prashant@vahak.in with the subject line: Application for Trainee – Customer Service Executive.