Customer Care Executive

🚀 Immediate Hiring | Customer Care Executive (Chat + Voice Process)

🏢 Company: CogentHubCX.AI

📍 Location: Bangalore

🏢 Office Address: Novel Tech Park, 2nd Floor, Kudlu Gate, Bangalore

💰 Salary: ₹18,500 – ₹21,450 CTC per month

🕒 Joining: Immediate

💼 Job Role

We are looking for energetic and customer-friendly Customer Care Executives for a Blended Process (Chat + Voice) to support a leading food delivery platform. If you have good communication skills and enjoy helping customers, this is a great opportunity to start or grow your career in the BPO industry.

📌 Key Responsibilities

✅ Handle customer queries through Chat Support and Voice Calls

✅ Assist customers with order tracking, delivery issues, cancellations, and refunds

✅ Provide quick and professional solutions to ensure customer satisfaction

✅ Maintain high service quality and positive customer experience

✅ Escalate complex issues to the concerned teams when required

🎓 Eligibility Criteria

✔ Minimum Qualification: 12th Pass / PUC / Any Degree

✔ Languages: English, Hindi & Kannada (Mandatory)

✔ Basic computer knowledge and typing skills

✔ Good communication and customer service attitude

🕒 Work Schedule

📅 6 Days Working

⏰ Rotational Shifts

📆 Rotational Weekly Off

🌟 Why Join Us?

✨ Work with one of the fastest-growing BPO companies in India

✨ Great career growth and learning opportunities

✨ Friendly and professional work environment

✨ Gain experience in customer support for a leading food delivery platform

📞 Contact HR Noyonika Roy: 9674234241

📢 Limited Openings – Immediate Joining!

📩 Apply now and kick-start your career in the BPO industry.