Customer Care Executive
Culture Highway Consulting Solutions Private Limited
Customer Care Executive
Culture Highway Consulting Solutions Private Limited
Nagavara, Bengaluru/Bangalore
₹20,000 - ₹32,000 monthly*
Fixed
₹20000 - ₹30000
Average Incentives*
₹2,000
Earning Potential
₹32,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
20 applicants
Job Description
Job description:
Primary Job Responsibility:
· Understands the various computer screens and how to utilize them effectively
· Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
· Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
· Adheres to all company and specific Contact Center policies and procedures
· Completes any work as assigned by Management
Eligibility:
· 6 months BPO or Travel experience
· Bachelor's Degree or Undergraduate
· Excellent Written and spoken communication, business technical writing
· Computer Skills ability/experience using computer applications
· Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)
· Open to work in a blended environment (Voice & Chat/Email)
Job role
Work location
Manyata Tech Park, Service Road, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
bpo, Blended process, Domestic BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Culture Highway Consulting Solutions Private Limited
Address
Manyata Tech Park, Service Road, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka, India
Job posted by Culture Highway Consulting Solutions Private Limited
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