Customer Care Executive
Royaloak Incorporation Private Limited
Customer Care Executive
Royaloak Incorporation Private Limited
Banasawadi, Bengaluru/Bangalore
₹18,000 - ₹25,000 monthly
Fixed
₹18000 - ₹25000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 04 Dec 2025 - 10 Dec 2025 | Time: 10.00 am - 04.00 pm...See details
Urgently hiring
43 applicants
Benefits include: PF, Laptop
Job Description
Job Responsibilities:
- Respond promptly and professionally to customer queries across all channels (phone, email, chat, social media)
- Resolve complaints, technical problems, billing concerns, and order issues with empathy and efficiency
- Provide accurate information on products, services, policies, and pricing
- Log and maintain detailed records of all customer interactions in the CRM system
- Escalate complex or unresolved cases to appropriate departments.
- Collect and relay customer feedback to help improve products and services
- Stay updated on product information, policy changes, and system enhancements to provide informed support
Job role
Work location
Royaloak Furniture Banaswadi, Outer Ring Road, Vijaya Bank Colony, Dodda Banaswadi, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - Non Voice / Chat
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
English level
Good (Intermediate / Advanced) English
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
04 Dec 2025 - 10 Dec 2025
Time
10.00 am - 04.00 pm
About company
Name
Royaloak Incorporation Private Limited
Address
Royaloak Furniture Banaswadi, Outer Ring Road, Vijaya Bank Colony, Dodda Banaswadi, Bengaluru, Karnataka, India
Job posted by Royaloak Incorporation Private Limited
FAQs about this job
Show all
Read walk-in details before you register