Customer Care Executive

Key Responsibilities:

• Handle inbound calls and provide professional customer support.
• Identify, analyze, and resolve customer issues effectively.
• Maintain accurate records of customer interactions and resolutions.
• Ensure adherence to quality and process standards.
• Collaborate with internal teams to facilitate seamless issue resolution.

Required Skills and Attributes:

• Excellent communication skills in English, Tamil, Hindi, Malayalam and Kannada.
• Strong problem-solving and interpersonal abilities.
• Customer-focused attitude with a commitment to service excellence.
• Ability to work in rotational shifts.