Customer Care Executive

Muthoot Finance

Sampangi Rama Nagar, Bengaluru/Bangalore

₹10,000 - ₹20,000 monthly

Fixed

10000 - ₹20000

Earning Potential

20,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

2 applicants

Benefits include: PF, ESI (ESIC)

Job Description

Position:

CUSTOMER CARE EXECUTIVE

Location:

[Branch Location nearest to your House within 5km to 10km Radius]


Eligibility:

Graduate Fresher’s (Passed out from 2022 to 2025)

Key

Responsibilities:

Participate in lead generation Through Calling at least 100Calls Per

Day, client acquisition, and retention activities. Assist

customers by responding to inquiries and providing information about

products and services. Handle customer complaints, process

orders, and provide solutions in a timely and professional manner.

Participate in various customer service initiatives, improving

customer satisfaction and loyalty. Learn and support the

implementation of customer feedback mechanisms to enhance service

quality. Manage routine administrative tasks, such as data

entry, record maintenance, and follow-up activities.

Collaborate with team members to improve overall service efficiency

and meet customer expectations. Gain exposure to financial

products and services, assisting customers with their requirements.

Develop strong communication and problem-solving skills through

direct customer interaction.

Eligibility

Criteria: Graduation (any discipline) from a recognized

university. Fresher’s who have completed their graduation 

Strong communication skills and a customer-oriented approach.

Ability to work in a fast-paced environment with excellent

problem-solving abilities. Positive attitude and a desire to

learn and grow within the organization. Team player with a

collaborative mindset.

Job role

Work location

Richmond Circle, Bengaluru, Karnataka

Department

Customer Support

Role / Category

Customer Support - Non Voice

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

Voice Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 25 years

Gender

Female

About company

Name

Muthoot Finance

Address

Richmond Circle, Bengaluru, Karnataka

Job posted by Muthoot Finance

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