Customer Care Executive

Grocruit Consulting

Marathahalli, Bengaluru/Bangalore

₹19,000 - ₹23,000 monthly

Fixed

19000 - ₹23000

Earning Potential

23,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Walk-in Details

Job highlights

Walk-in interview

Date: 29 Jan 2026 - 11 Feb 2026 | Time: 10.00 am - 02.00 pm...See details

Urgently hiring

Fast HR reply

Benefits include: PF, ESI (ESIC), Accommodation, One-way cab

Job Description

Job Description 1: Back Office (Voice Process – L1)

  • Role: Customer Support Executive (Back Office –Voice)
  • Location: Marathahalli, Bangalore (Work from Office)

Requirements

  • Languages: Fluent English & Hindi
  • Qualification: 12th pass, under graduate, Graduation can also
  • Experience: 0–1 year in any BPO domain
  • Typing Speed: 30 words per minute / 90% accuracy
  • Versant Written: B1 level
  • Joiners: Immediate

Responsibilities

  • Handling inbound customer queries
  • Making outbound calls as required
  • Ensuring customer satisfaction through effective communication


Compensation

  • Freshers: ₹23,000 CTC
  • Experienced (1+ year): ₹26,000 CTC

Work Details

  • Workdays: 6 days working, 1 rotational day off
  • Shift Timing: 9-hour shifts between 8 AM – 9 PM



Job Description 2: Domestic Voice Process (E-Commerce)

Role: Customer Support Executive (Voice Process)

Location: Marathahalli, Bangalore (Work from Office)

Requirements

  • Languages: Excellent English & Hindi
  • Qualification: Graduation mandatory
  • Experience: Minimum 1 year in BPO (Voice preferred)
  • Communication: Excellent verbal skills
  • Joiners: Immediate

Responsibilities

  • Handling inbound customer queries
  • Making outbound calls as required
  • Ensuring customer satisfaction through effective communication

Compensation

  • Salary: ₹22,000 Take Home

Work Details

  • Workdays: 6 days working, 1 rotational day off
  • Shift Timing: 9-hour shifts between 8 AM – 9 PM
  • Screening Process: HR Round → Assessment → Ops Round (Virtual round for Outstation Candidates Only)
  • For Outstation candidates: 14 days of accommodation, one way Bus or train tickets will be provided from the company. Along with this 10K relocation bonus will be provided as per the relocation policy (Terms & condition applies)


Also, we do have Voice Process for Inbound/Outbound for Banking process for various South Indian Languages which requires fluency in English plus any of Tamil/Telugu/Kannada/Malayalam languages.


We do have Non-Voice/Chat & Banking Inbound processes available at Hebbal Location.

Job role

Work location

Marathahalli, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Customer support, Domestic BPO, Hindi, Call centre support, Outbound process, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Hindi

Age limit

18 - 30 years

Gender

Any gender

Walk-in interview details

Apply for the job and call HR to confirm your interview

Date

29 Jan 2026 - 11 Feb 2026

Time

10.00 am - 02.00 pm

Other instructions

Please carry ID Card and CV.

About company

Name

Grocruit Consulting

Address

Marathahalli, Bengaluru, Karnataka, India

Job posted by Grocruit Consulting

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