Customer Care Executive
Spin Cycles
Customer Care Executive
Spin Cycles
Kadugodi, Bengaluru/Bangalore
₹15,000 - ₹20,000 monthly
Fixed
₹15000 - ₹20000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
16 applicants
Benefits include: PF, ESI (ESIC)
Job Description
● Excellent English/Hindi communication skills.
● Managing the day to day operations.
● Handling customer escalations through the phone.
● Handling the helpdesk tickets.
● Handling customer escalations by meeting up the customer only need basis.
● Ensure high levels of customer satisfaction through excellent service.
● Go the extra mile to drive sales.
● Remain knowledgeable on different service offered.
● Team up with shop managers and operation team to ensure excellent customer service provided.
● Build productive trust relationship with customers.
● Build productive trust relationship with shop managers and operation team.
● 100% compliance and ensuring timely pickup and delivery of orders by coordinating with various team.
Job role
Work location
Kadugodi, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
10th or Below 10th
Past role/category experience
Customer Support - Non Voice, Customer Support - Operations, Customer Support - BPO / Voice / Blended, Customer Success, Customer Support - International Voice Process
Skills
Customer support, Chat support, Blended process, Domestic BPO, Service delivery, Customer queries, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Gender
Male
About company
Name
Spin Cycles
Address
Kadugodi, Bengaluru, Karnataka, India
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