Customer Care Executive - BPO
Cogent E Services Pvt Ltd
Customer Care Executive - BPO
Cogent E Services Pvt Ltd
White Field, Bengaluru/Bangalore
₹18,000 - ₹21,000 monthly
Fixed
₹18000 - ₹21000
Earning Potential
₹21,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Fast HR reply
29 applicants
Benefits include: Overtime Pay, Joining Bonus, Annual Bonus, PF, ESI (ESIC)
Job Description
Handle inbound/outbound customer calls and resolve queries professionally.
Provide accurate information about products/services and company policies.
Maintain proper call records and follow customer service processes.
Ensure customer satisfaction through polite and effective communication.
Eligibility: Minimum 12th pass mandatory with good communication skills.
Fluent in English, Hindi and any south languages Kannada, Tamil, Malayalam
Job role
Work location
Whitefield, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
bpo, Customer support, Chat support, Telephonic support, Blended process, Domestic BPO, Customer care, Customer onboarding, Customer queries, Voice modulation, Customer Query Resolution, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Kannada, Tamil, Malayalam, Hindi
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Cogent E Services Pvt Ltd
Address
Whitefield, Bengaluru, Karnataka, India
Job posted by Cogent E Services Pvt Ltd
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