Customer Care Representative

• Key Responsibilities

Note :- Don't Apply if you are B.E/BTech graduate

• Handle customer inquiries via chat and voice with professionalism and empathy.
• Provide accurate, timely, and effective solutions to customer issues.
• Maintain a high level of product knowledge to assist customers efficiently.
• Record and document customer interactions in CRM systems.
• Collaborate with internal teams to ensure smooth issue resolution.
• Meet and exceed performance metrics related to response time, accuracy, and customer satisfaction.