Customer Care Supervisor

Globiva Services Private Limited

Marathahalli, Bengaluru/Bangalore

₹18,000 - ₹23,000 monthly

Fixed

18000 - ₹23000

Earning Potential

23,000

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

39 applicants

Benefits include: Annual Bonus, PF, ESI (ESIC)

Job Description

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.




Qualifications:


- Minimum educational qualification: 12th pass.


- Age between 18 to 30 years.


- Excellent communication skills in English and Hindi


- Ability to handle customer queries and provide appropriate solutions.


-Experience: Experienced - Min 6 Months in Sales ( Credit card/personal loan, Insurance background)


-Shift window -24/7 (Rotational Based on business requirements)


-Week off – Rotational




*Responsibilities:*


- Handle outbound calls professionally and provide information about products/services.


- Identify customer needs, clarify information, and close sales.


- Maintain a high level of customer satisfaction through effective problem-solving.


- Achieve sales targets and goals as set by the company.




*Salary and Benefits:*


- Starting salary of INR 18,000 per month.


- Performance-based incentives and bonuses.


- Comprehensive training and career development opportunities.




Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!

Job role

Work location

Marathahalli, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

Past role/category experience

Customer Support - BPO / Voice / Blended, Customer Support - Operations

Skills

Good Communication Skills

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Bengali, Marathi, Hindi

Degree/ Specialisation

Any B.Com (Hons.), Any BCA, Any BASc, Any BBA, Any B.A, Any B.A (Hons.), Any Bachelor, Any B.Com, Any BBA (Hons.) (Atleast one)

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Globiva Services Private Limited

Address

Marathahalli, Bengaluru, Karnataka, India

Job posted by Globiva Services Private Limited

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