Customer Care Supervisor
Globiva Services Private Limited
Customer Care Supervisor
Globiva Services Private Limited
Marathahalli, Bengaluru/Bangalore
₹18,000 - ₹23,000 monthly
Fixed
₹18000 - ₹23000
Earning Potential
₹23,000
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
39 applicants
Benefits include: Annual Bonus, PF, ESI (ESIC)
Job Description
We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.
Qualifications:
- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Excellent communication skills in English and Hindi
- Ability to handle customer queries and provide appropriate solutions.
-Experience: Experienced - Min 6 Months in Sales ( Credit card/personal loan, Insurance background)
-Shift window -24/7 (Rotational Based on business requirements)
-Week off – Rotational
*Responsibilities:*
- Handle outbound calls professionally and provide information about products/services.
- Identify customer needs, clarify information, and close sales.
- Maintain a high level of customer satisfaction through effective problem-solving.
- Achieve sales targets and goals as set by the company.
*Salary and Benefits:*
- Starting salary of INR 18,000 per month.
- Performance-based incentives and bonuses.
- Comprehensive training and career development opportunities.
Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!
Job role
Work location
Marathahalli, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Past role/category experience
Customer Support - BPO / Voice / Blended, Customer Support - Operations
Skills
Good Communication Skills
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Bengali, Marathi, Hindi
Degree/ Specialisation
Any B.Com (Hons.), Any BCA, Any BASc, Any BBA, Any B.A, Any B.A (Hons.), Any Bachelor, Any B.Com, Any BBA (Hons.) (Atleast one)
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Globiva Services Private Limited
Address
Marathahalli, Bengaluru, Karnataka, India
Job posted by Globiva Services Private Limited
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