Customer Relations Executive
Awign
Customer Relations Executive
Awign
Basaveshwara Nagar, Bengaluru/Bangalore
₹25,000 - ₹30,000 monthly
Fixed
₹25000 - ₹30000
Earning Potential
₹30,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
24 applicants
Benefits include: PF, Mobile Allowance, Health Insurance, ESI (ESIC)
Job Description
- Working Details
- Timings: 9:30 AM – 6:30 PM (9-hour shift)
- Week Off: Sunday
- Salary & BenefitsSalary: ₹25,000 – ₹30,000 In hand
- Benefits: PF + ESIC / Health Insurance
- Job Responsibilities - Attend and resolve elevator breakdown calls promptly.
- Escalate critical or recurring issues to the Service Manager.
- Maintain breakdown logs, service reports, and daily updates.
- Communicate professionally with customers during breakdown situations.
- Identify repeated issues and suggest corrective actions.
- Coordinate with the spare-parts team for required components.
- Support the preventive maintenance team when needed.
Job role
Work location
Basaveshwar Nagar, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Skills
Good Communication Skills, MIS, Customer support, Customer satisfaction, Post sales follow up, Telephonic support, Customer documentation, Customer queries, Management information system (MIS), Escalation support, Record keeping, Customer Query Resolution
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Kannada
Age limit
20 - 35 years
Gender
Female
About company
Name
Awign
Address
Basaveshwar Nagar, Bengaluru, Karnataka, India
Job posted by Awign
FAQs about this job
Show all