Customer Relationship Manager

Job Title: Customer Care Executive (Work From Home)                    

Salary: ₹10,000 per month

Working Hours: 6 hours per day

Location: Remote (Work from Home)

Languages Required: Kannada, Hindi, English, Telugu

Job Summary:

We are seeking a dedicated and professional Customer Care Executive to join our team on a remote basis. As a key representative of our brand, you will handle customer inquiries and provide timely, accurate solutions to ensure a positive customer experience. Fluency in Kannada, Hindi, and English is essential.

Key Responsibilities:

• Answer incoming calls, messages, and emails from customers in a timely and professional manner
• Resolve customer complaints and issues effectively and efficiently
• Provide product/service information and assistance
• Maintain a positive and empathetic attitude toward customers at all times
• Document all customer interactions and update records accurately
• Follow communication scripts and standard procedures when handling different topics
• Escalate complex issues to senior staff when necessary
• Ensure customer satisfaction and support retention goals

Requirements:

• Fluency in Kannada, Hindi,Telugu and English (spoken )
• Basic computer knowledge and familiarity with communication tools (email, chat apps, etc.)
• Good communication and problem-solving skills
• Prior experience in customer support is a plus but not mandatory
• Self-motivated, disciplined, and able to work independently from home

Benefits:

• Fixed salary of ₹10,000/month
• Flexible 6-hour daily shift
• Work from the comfort of your home
• Opportunity to grow with a supportive team