About Sound And Pixels

Established in 2012 , Sound & Pixels has set a reputation in making bespoke spaces

with focus given to Audio Video & Lighting design. We work with designs to bring

a perfect balance between form and function.

Unprecedented space designs with lighting solutions that brings in visual exuberance.

Our Portfolio has grown bigger with safety, lights , acoustics, audio, video and automation

products.

About the job

As a Customer Relationship Manager at Sound And Pixels, you will be an integral part of our

team, responsible for fostering strong relationships with our valued customers and also to

generate new customer leads. Your job role involves 50% of your weekly time in showroom and

50% weekly time outside the showroom. Incentives and bonus will be in credit system after

probation period. If you have the enthusiasm to be a part of a growing company – being able to

dedicate and take up challenges for the mutual growth, we want to hear from you!

Key Responsibilities When At Showroom:

1. Manage and nurture relationships with assigned customers, ensuring their satisfaction and

loyalty to our brand.

2. Learning all the brands and products we carry to better understand the solution for specific

customers during the probation period / Training period.

3. Maintain accurate customer records and documentation, utilizing MS-Excel and MS-Word to

track interactions, escalations, and resolutions.

4. Sending emails to new and existing clients regarding our upcoming discounts and new

products in our portfolio . Maintaining a record on the same is key to make cold calls in the

future.

Key Responsibilities When At Site/ Field :

1. New Customer lead Generation, Meeting Architects, Interior Designers and Builders at

their location and introducing Sound & Pixels complete head to toe portfolio.

2. Doing the necessary to bring new architects, interior designer onboard. Beginning by

Inviting them to our experience centre on Kankapura road.

3. Dropping leaflets and brochures to specific venues when directed by the marketing

manager. This job includes maintaining the CRM system given to you.

Skill(s) required

Effective Communication in English & Kannada.

MS-Excel , MS-Word

Who can apply

1. Those who are from or open to relocate to Bangalore - South.

2. Candidates must have language communication skills – English.

3. You must NOT be Technology and gadget Backward. Should be open to understanding

Electronic products and how to use them.