Customer Relationship Manager

We’re Hiring: Relationship Manager

Location: Kaikondrahalli, Bangalore

Work Mode: Work from Office

Employment Type: Full-Time

About NoBroker.com

NoBroker.com is the world’s largest C2C online real estate marketplace with 85+ lakh customers and 4000+ employees. Backed by investors like General Atlantic, Tiger Global, SAIF Partners, KTB Ventures, and BeeNext, NoBroker has grown 10X in the last year and continues to scale rapidly.

Role: Relationship Manager

As a Relationship Manager, you will manage paid customers and help them find the right tenant or house while delivering excellent customer service.

Key Responsibilities:

  • Act as a relationship manager for paid customers

  • Build strong, long-term customer relationships

  • Understand customer needs and upsell/cross-sell relevant services

  • Handle inbound and outbound customer calls

  • Assist customers in finding suitable tenants/houses

  • Negotiate with leads on behalf of customers

  • Use internal tools to deliver best-in-class service

  • Keep customers updated on account progress

  • Go the extra mile to ensure customer satisfaction

Eligibility & Requirements:

  • Education: Any Undergraduate (BBA, B.Tech, BA, etc.)

  • Excellent verbal & written communication skills

  • Strong interpersonal, analytical & decision-making skills

  • 

Languages:

  • English & Hindi OR

  • English, Hindi & one South Indian language (Kannada/Telugu/Tamil)

  • Proficient in MS Office (Excel, Word)

  • Flexible for day shifts (9 hours between 10 AM – 7 PM)

  • Comfortable working 6 days a week (week off on weekdays)

Employee Value Proposition (EVP):

  • Health insurance of ₹1 Lakh (company-paid)

  • Monthly rewards & recognition

  • Promotions yearly once

  • Accelerated career growth (up to 4 promotions/year)

  • Regular team parties & annual day outing

Training:

Complete training provided for the initial few days to understand end-to-end processes.