Customer Retention Executive - Voice / Blended

Job description

Teleperformance is hiring for enthusiastic and customer focused experienced individuals for Voice process, as a customer Support Executives, you will be responsible for handling customer queries, resolving issues efficiently through voice, ensuring positive customer experience.

Job Details:

CTC: Upto 26,000/month

Location: Marathali, Bangalore

Working Days: 6 Days/Week

Shift: Day Shifts

Key Responsibilities:

• Handle customer queries via calls
• Deliver timely, accurate, and professional customer support
• Maintain service quality and response benchmarks
• Ensure proper documentation and reporting of interactions
• Coordinate with internal teams when required
• Demonstrate strong attendance, responsiveness, and discipline

Mandatory Requirements:

• Minimum 1year proven work experience in Customer Support / Customer Experience in BPO only
• Documented and verifiable employment history
• Excellent verbal and written communication skills in English and Hindi
• No ongoing education or parallel commitments
• Proper documented graduation

Interested candidates share resume at 7384734652/8910069613