Customer Retention Executive - Voice / Blended

Teleperformance

Bellandur, Bengaluru/Bangalore

₹23,000 - ₹26,000 monthly

Fixed

23000 - ₹26000

Earning Potential

26,000

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

1 applicants

Benefits include: Health Insurance, ESI (ESIC)

Job Description

Job description

Teleperformance is hiring for enthusiastic and customer focused experienced individuals for Voice process, as a customer Support Executives, you will be responsible for handling customer queries, resolving issues efficiently through voice, ensuring positive customer experience.


Job Details:

CTC: Upto 26,000/month

Location: Marathali, Bangalore

Working Days: 6 Days/Week

Shift: Day Shifts


Key Responsibilities:


  • Handle customer queries via calls
  • Deliver timely, accurate, and professional customer support
  • Maintain service quality and response benchmarks
  • Ensure proper documentation and reporting of interactions
  • Coordinate with internal teams when required
  • Demonstrate strong attendance, responsiveness, and discipline


Mandatory Requirements:


  • Minimum 1year proven work experience in Customer Support / Customer Experience in BPO only
  • Documented and verifiable employment history
  • Excellent verbal and written communication skills in English and Hindi
  • No ongoing education or parallel commitments
  • Proper documented graduation


Interested candidates share resume at 7384734652/8910069613

Job role

Work location

Smartworks Global Technology Park, Outer Ring Road, Bellandur, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

Skills

Domestic BPO, Hindi knowledge, English proficiency, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Teleperformance

Address

Smartworks Global Technology Park, Outer Ring Road, Bellandur, Bengaluru, Karnataka, India

Job posted by Teleperformance

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