Customer Service
Peoplenet Access Solutions
Customer Service
Peoplenet Access Solutions
Chikkakannalli, Bengaluru/Bangalore
₹18,000 - ₹20,000 monthly
Fixed
₹18000 - ₹20000
Earning Potential
₹20,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 12 May 2025 - 26 May 2025 | Time: 02.00 pm - 05.00 pm...See details
Fast HR reply
1 applicants
Job Description
Respond to user refund requests promptly and professionally via email, WhatsApp, and phone.
Manage and resolve support tickets through the backend dashboard and CRM tools.
Track, follow up, and close refund or vending machine service-related queries within defined SLAs.
Maintain accurate logs of customer interactions and actions taken.
Coordinate with internal operations, finance, and technical teams for issue resolution.
Identify recurring issues and escalate where needed for long-term fixes.
Job role
Work location
VILLA-25, JR GREENWICH, Hadosiddapura, Chikkakannalli, Bengaluru, Karnataka 560099, India
Department
Customer Support
Role / Category
Customer Support - Service Delivery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
12th Pass
Past role/category experience
Customer Support - Service Delivery, Customer Support - Operations, Customer Success
Skills
Active listening, Communication, Voice Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
12 May 2025 - 26 May 2025 | Note: No walk-in interviews will be conducted on Saturday and Sunday
Time
02.00 pm - 05.00 pm
Other instructions
cv
About company
Name
Peoplenet Access Solutions
Address
VILLA-25, JR GREENWICH, Hadosiddapura, Chikkakannalli, Bengaluru, Karnataka 560099, India
Job posted by Peoplenet Access Solutions
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