Customer Service Executive

On U

Kempe Gowda International Airport, Bengaluru/Bangalore

₹19,000 - ₹30,000 monthly*

Fixed

19000 - ₹25000

Average Incentives*

5,000

Earning Potential

30,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

37 applicants

Benefits include: Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Flexible Working Hours, Health Insurance, ESI (ESIC), Food/Meals

Job Description

Assist passengers during check-in, boarding, and arrival processes

Handle passenger queries, complaints, and service requests professionally

Verify travel documents, boarding passes, and baggage details

Support passengers with special needs (elderly, infants, PRM passengers)

Coordinate with security, baggage handling, and airline operations teams

Manage flight information, delays, cancellations, and announcements

Ensure compliance with aviation safety and security procedures

Maintain accurate passenger and flight-related records

Follow airline SOPs and customer service standards

Job role

Work location

Raheja Arcade, Koramangala Industrial Layout, Koramangala, Bengaluru, Karnataka, India Kempe Gowda International Airport, Bengaluru/Bangalore

Department

Aviation & Aerospace

Role / Category

Airport Ground Services

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

English level

Basic English

Gender

Any gender

About company

Name

On U

Address

Raheja Arcade, Koramangala Industrial Layout, Koramangala, Bengaluru, Karnataka, India Kempe Gowda International Airport, Bengaluru/Bangalore

Job posted by On U

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