Customer Service Executive

Ashith Anand HR Contact - 98452 43418 / 7760537039 

Job Description:

Responding to customer inquiries:

Answering phone calls, emails, chats, or in-person interactions to address customer questions and concerns.

Resolving customer issues:

Identifying and resolving problems, complaints, and grievances in a timely and satisfactory manner.

Providing product/service information:

Offering accurate and helpful information about the company's products or services.

Educating customers:

Helping customers understand product features, usage, and best practices.

Processing orders and transactions:

Assisting with order placement, tracking, and billing inquiries, if applicable. 

Relationship Building and Retention: