Customer Service Representative

Strong Communication Skills – Able to clearly and patiently communicate with customers via phone, email, or chat, ensuring their issues are understood and addressed effectively.

Fluent in English, Hindi and any south languages Kannada, Tamil, Malayalam

Problem-Solving Abilities – Skilled in quickly identifying issues, troubleshooting problems, and finding appropriate solutions to ensure customer satisfaction.

Empathy and Patience – Demonstrates understanding and care when dealing with frustrated or confused customers, creating a positive support experience.

Product Knowledge – Maintains in-depth understanding of the company's products or services to provide accurate and helpful information to customers.

Team Collaboration and Adaptability – Works well with support team members and adapts to changing tools, processes, or customer needs in a dynamic environment.