Customer Service Representative

We’re looking for a dynamic Account Manager to own and grow

relationships with our top key accounts. You’ll be in the field and in

the office, meeting decision makers, understanding their hiring needs,

and ensuring Apna is their #1 partner for workforce growth.

What You’ll Be Doing:

• Own the portfolio: Manage end-to-end relationships with strategic

clients, build trust, drive renewals, support proactively and

maximize revenue.

• Engagement: Conduct regular check ins and client visits (field

work) to understand hiring challenges and unlock growth

opportunities.

• Data-driven growth: Monitor hiring trends, run performance

reviews, and present actionable insights to HR/recruiter heads.

• Cross-functional impact: Work closely with Product, Marketing &

Operations to solve client issues and create win-win solutions.

• Upsell & expand: Identify white-space opportunities to increase

wallet share and contribute to NRR goals.

• Ensure smooth onboarding, adoption, and consistent delivery

against SLAs.

What We’re Looking For:

• 2-3 years of B2B account management / enterprise sales / key

account handling experience.

• Must be a gradate with strong verbal and written communications

skills. Must be comfortable with English and Hindi Language

• Strong relationship-building and negotiation skills with decision-

maker comfort.

• Ability to analyze data and present insights that drive business

outcomes.

• Ready to work from office and travel for field client meetings

(frequent).

High ownership mindset, proactive problem solver, and a natural

networker.

Why Join Us

• Own marquee accounts and shape Apna’s growth story.
• High visibility with leadership and real impact on revenue and

retention metrics.

• A collaborative culture with strong career growth opportunities.

Where You’ll Work

Work from Apna office Bangalore with frequent field travel to client sites.