Customer Service Representative

We are glad to connect with you regarding an exciting career opportunity with Alorica — a global leader in Customer Experience (CX) solutions and Business Process Outsourcing (BPO).

We are currently hiring for the role of Customer Experience Agent (Voice) based out of Bangalore. Please find the detailed Job Description attached for your reference.

Here's a quick overview of the role:

• Role: Customer Experience Agent (Voice)

• Work Timing: US Shifts

• Education: Minimum 10+2 (12th Pass)

• Reporting To: Team Manager

Key responsibilities include handling customer inquiries, resolving complaints, processing orders, and ensuring an excellent customer experience over phone calls.