Customer Service Representative (CSR) - US Process

Immediate Hiring for International Customer Service Representative (CSR) – US Process

 Location: Bengaluru (On-site) 

 Shift: US Night Shift

 Employment: Full-time

 Salary: ₹25,000–₹30,000 + incentives

 Experience: 0–1 year (Freshers welcome)

Greetings from Treosss Consulting Services!!!

We are looking for dedicated and customer-focused International Customer Service Representatives to support US clients. This role is ideal for individuals who enjoy helping customers, communicating clearly and delivering quality service in a professional environment.

Roles and responsibilities:

• Handle inbound and outbound customer calls for US insurance
• Assist customers with policy-related queries, coverage details, and documentation
• Provide clear, accurate and courteous support with a customer-first approach
• Maintain accurate records and follow quality and compliance standards
• Collaborate with internal teams to ensure timely issue resolution

Key Requirements:

• Excellent verbal and written communication skills in English
• 0–1 year experience in an international voice process (preferred, not mandatory)
• Strong customer service mindset with good problem-solving skills
• Willingness to work in US night shifts
• Basic computer knowledge and eagerness to learn

Why Join Us:

• Supportive work culture with learning opportunities
• Performance-based incentives and career growth
• A chance to work with international clients and build a strong voice process career

Freshers with strong communication skills and a positive attitude are encouraged to apply.