Customer Services Specialist

This is a full-time on-site role for a Customer Services Specialist at AGSKart Private Limited located in Bengaluru. As a Customer Services Specialist, you will be responsible for providing excellent customer support and ensuring customer satisfaction. This includes handling customer inquiries, resolving issues, and delivering a positive customer experience. Strong phone etiquette and exceptional customer service skills are essential for this role.

 Qualifications

Customer Support, Customer Satisfaction, and Customer Service skills

Exceptional phone etiquette

Strong customer experience focus

Excellent communication and interpersonal skills

Ability to handle difficult situations with empathy

Problem-solving and multi-tasking abilities

Attention to detail and accuracy

Proficiency in relevant software applications

Experience in the e-commerce or service industry is a plus

Bachelor's degree in a relevant field is preferred

Should be proficient in speaking kannada, english, Hindi