Customer Success Executive
Cogent E Services Pvt Ltd
Customer Success Executive
Cogent E Services Pvt Ltd
KR Puram, Bengaluru/Bangalore
₹18,000 - ₹25,000 monthly
Fixed
₹18000 - ₹25000
Earning Potential
₹25,000
Job Details
Interview Details
Job highlights
1 applicants
Benefits include: Overtime Pay, Joining Bonus, Annual Bonus, PF, ESI (ESIC)
Job Description
Handle inbound and outbound customer calls, emails, or chats professionally.
Resolve customer queries, complaints, and service requests efficiently.
Maintain accurate customer records and update systems regularly.
Provide information about products, services, and company policies.
Ensure high customer satisfaction by delivering timely and quality support.
Work type: Work from office
Fluent in English, Hindi and any south languages Kannada, Tamil, Malayalam
Eligibility: 12th pass mandatory
Job role
Work location
K R Puram, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
bpo, Customer support, Chat support, Telephonic support, Blended process, Domestic BPO, Call centre support, Customer care, Customer inquiries, Customer queries, Voice modulation, Voice recognition, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Kannada, Tamil, Malayalam, Hindi
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Cogent E Services Pvt Ltd
Address
K R Puram, Bengaluru, Karnataka, India
Job posted by Cogent E Services Pvt Ltd
FAQs about this job
Show all